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Research Methods

Our Experience

Our clients represent a wide variety of industry types, businesses and interests, from consumer packaged goods to B2B to non-profits. Although their situations are diverse, their strategic needs have some core commonalities. Leap's research guides our clients through issues such as:

Loyalty

  • Who is loyal to my product?
  • What audience segments should be top priority for me?
  • Who is ripe for switching?
  • Why am I losing sales/market share?

Relevance

  • How does my product fit into today’s lifestyle?
  • Is my product becoming more useful? Or less?
  • What products are threatening mine?

Brand development/positioning/messaging

  • What does my brand stand for? What do competitors stand for?
  • What features and promises would be most compelling?
  • How should my messages reflect the specific needs of audience segments?

Execution/performance

  • Is my advertising impacting awareness and preference?
  • Am I adjusting to market trends and prepared for market changes?
  • Are my competitors out performing me?

New product development

  • What new products would be relevant to my audience? To growth audiences?
  • Will my new product incite trial?
  • What unmet needs are relevant to my category?
  • What is the ideal price point, package size, flavor profile?